Seeking
Office Support Coordinator in Austin, Tx area!
Disability Services of the Southwest is seeking an Office
Support Coordinator to help support our growing Austin, TX branch
office.
We work hard to make sure our
clients are receiving the highest quality of care and we strive to be the
bridge that empowers their independence.
Our employees are the key to
accomplishing this mission! When you join the DSSW family, you join a team of
compassionate and dedicated staff who know that they are making a difference in
the lives of the clients we serve.
Position
Summary: The Office Support Coordinator (OSC) plans, directs and/or
coordinates completion of staffing needs and new hiring orientation.
Tasks:
· Update
Staffing Workbook and Application Manager on a weekly/daily basis (Webster:
Add/Delete – client shifts, new attendant applicants, staffing requests for
more hours as applicable) and maintaining the PCA tracking log
· Schedule
time for the perspective applicant(s) to come into the office and submit or
complete employment application. This can be completed online as well
· Process
background checks, OIGs (Federal & State), EMR/NAR verification, and
testing (if applicable) prior to hire date
· Verify
employment and personal references of all applicants (3 References &
competency checklist or 2 references with HS Diploma/GED) and manage CH reports
(filing and/or shredding)
· Coordinate
orientation to foster positive attitude toward organizational objectives
· Ensure all
employees are properly oriented and all new employee or contractor personnel
documents are completed and signed; take photo for ID badge
· Assist new
office personnel with workstation set-up and review on how to use assigned
equipment and inform on how to account for time worked
· Create new
record(s) in HW on the same date of hire and in UP software within 72 hours
from date of hire
· Organize
the personnel file(s) with the corresponding section coversheets; scan
personnel files to Corporate within 72 hours of hire date; and mail original
personnel files to corporate HR Department either once a week or biweekly
· Assist
employees with reset of password(s) in both HW and UP software and how to use
the UP-software system appropriately, such as assist with direct deposit
set-ups, address changes, submit PTO requests, etc.
· Assist with
any personnel information changes in both HW and UP systems as needed and
terminate employee records from both HW and UP systems in a timely fashion
· Assist the
Corporate Office with maintaining employee/contractor to the Corporate Office
to update their personnel file(s)
· Assist in
investigations regarding employee injuries and ensuring the necessary paperwork
is completed within the timeframe established
· Assist with
any issues or payroll disputes in either HW or UP software systems
· Run
biweekly tracking reports from HW to address any pending tracking items before
the expiration date via presentation and discussion at weekly office meetings,
as well as through regular communication with assigned Corporate Electronic
Records Coordinator in a cooperative effort to reach out to the
employee/contractor(s) for compliance items prior to placing the
employee/contractor(s) on an inactive status
Contractors/Sub-Contractors:
· Assist
Administrator with preparation of new contract and other required paperwork to
be completed by contractor/sub-contractor
· Create
record in billing software; scan file(s) to corporate; and mail originals to
corporate (can be sent with personnel file (s))
· Observe
confidentiality policies at all times
· Comply with
federal, state, & company policies, procedures, and regulations
· Perform
other related duties as assigned
Skills/Attributes:
· Able
to work independently
· Able
to work with a team to accomplish goals and objectives
· Excellent
time management and detail skills
· Effective
organizational skills with strong attention to detail
· Must
be able to follow written and verbal instructions to complete assigned tasks
· Excellent
interpersonal relations skills, including active listening skills such as
giving full attention to what other people are saying, taking time to
understand the points being made, and asking questions as appropriate
· Willingness
to work with health care professionals, clients, families, and the general
public
· Written
and verbal communication skills are required to communicate effectively as
appropriate to the needs of the audience
· Must
be able to read, write, and comprehend English; must be able to communicate
efficiently in English
Experience and Education:
· High
school diploma or GED required
· Associate’s
Degree (or another 2-year degree) preferred
· Two
(2) years of office experience preferred
· Must
be able to demonstrate competence with computer applications such as MS Word
and Excel and have the ability to readily learn agency specific software
· Must
be able to type 35 wpm with 80% accuracy and 80% accuracy in Excel
Physical Requirements:
· Sitting in
a normal seated position for extended periods of time
· Reaching by
extending hand(s) or arm(s) in any direction
· Finger
dexterity required to manipulate objects with fingers rather than with words,
hand(s) or arm(s); for example, using the keyboard
· Communication
skills using the spoken word
· Ability to
see within normal parameters
· Ability to
hear within normal range
· Ability to
move about
Apply online to become a part of our compassionate and dedicated
team www.dsswtx.org or submit your resume directly to
https://dsswtx.jotform.com/220836269749065